Hospitality Service:

  • Check-in from 14:00
  • Check-out before 10:00
  • Possibility for early check-in and late check-out (at surcharge, subject to availability)
  • Reception 24 h
  • Concierge service
  • Front office service
  • Luggage deposit
  • Porter service
  • Currency Exchange
  • TV room/area


  • American bar
  • Panoramic Hotel Restaurant
  • International breakfast buffet
  • Lunch and Dinner in the hotel restaurant – starters and dessert buffet, first and main course served, each with 3 options
  • Baby food
  • Tailor made menus for special diets and intollerances (on request)
  • Afternoon snack by the pool for the kids (during summer season at Hotel Universal)
  • Aperitifs and Pianobar organized by the hotel during the summer months
  • Room service (at surcharge)
  • Minibar (at surcharge)
  • Possibility of having breakfast/lunch to go

Beach service and swimming pool:

  • Special agreement with all the beach establishments in front of the hotel
  • Bar (at surcharge)
  • Large heated swimming pool with Jacuzzi and children’s area (covered during low season at Hotel Universal)
  • Sun umbrellas, sun beds and chairs free of charge in the pool area at Hotel Universal

Spa and gym:

  • “Dolce Vita Spa” : wellness area at Hotel Universal for beauty treatments and massages (at surcharge)
  • Fitness area equipped with Technogym tools at Hotel Universal
  • Personal trainer (at surcharge)

Family oriented services:

  • Strollers
  • Children’s channels TV
  • Play area in the veranda
  • Board games/Puzzle, books DVD, chikderen's music
  • Changing table
  • Possibility to have baby cot, safety rails, baby bath, bottle heater and sterilizer in the room.
  • In the restaurant: Baby food, baby high chair and baby bottles
  • Mini club at the beach
  • Baby-sitting service (at surcharge)

Services at cost:

  • Small-medium sized pets admitted (at surcharge - meals not included)
  • Ticket service to theme parks
  • Ticket service to shows or concerts
  • Ironing
  • Laundry
  • Fax/Copying

Sport activities:

  • Minigolf (at surcharge) – in the area
  • Horseback riding (at surcharge) – in the area
  • Canooing  (at surcharge) – in the area
  • Bike rental (at surcharge) – in the area
  • Tee times on local golf courses and reduced green fee (at surcharge) – in the area
  • Clay Tennis court (at surcharge) – in affiliated Hotel
  • Fishing (at surcharge) – in the area
  • Nordic walking (at surcharge) – in the area
  • Swimming lessons (at surcharge) – in Hotel
  • Private tennis lessons (at surcharge) – in affiliated Hotel

Transportation services and parking


  • Internet WiFi available in the room and in all common areas

Spoken languages

  • Italian
  • English
  • French
  • German
  • Russian
  • Romanian

Hotel Diplomatic

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