Hospitality Service:

• Check-in from 14:00
• Check-out before 10:00
• Possibility for early check-in and late check-out (at surcharge, subject to availability)
• Reception 24 h
• Concierge service
• Front office service
• Luggage deposit
• Porter service
• Currency Exchange
• TV room/area

Restaurant:

• American bar
• Panoramic Hotel Restaurant
• International breakfast buffet
• Lunch and Dinner in the hotel restaurant – starters and dessert buffet, first and main course served, each with 3 options
• Baby food
• Tailor made menus for special diets and intollerances (on request)
• Afternoon snack by the pool for the kids (during summer season at Hotel Universal)
• Aperitifs and Pianobar organized by the hotel during the summer months
• Room service (at surcharge)
• Minibar (at surcharge)
• Possibility of having breakfast/lunch to go

Beach service and swimming pool:

• Special agreement with all the beach establishments in front of the hotel
• Bar (at surcharge)
• Large heated swimming pool with Jacuzzi and children’s area (covered during low season at Hotel Universal)
• Sun umbrellas, sun beds and chairs free of charge in the pool area at Hotel Universal

Spa and gym:

• “Dolce Vita Spa” : wellness area at Hotel Universal for beauty treatments and massages (at surcharge)
• Fitness area equipped with Technogym tools at Hotel Universal
• Personal trainer (at surcharge)

Family oriented services:

• Strollers
• Children’s channels TV
• Play area in the veranda
• Board games/Puzzle, books DVD, chikderen's music
• Changing table
• Possibility to have baby cot, safety rails, baby bath, bottle heater and sterilizer in the room.
• In the restaurant: Baby food, baby high chair and baby bottles
• Mini club at the beach
• Baby-sitting service (at surcharge)

Services at cost:

• Small-medium sized pets admitted (at surcharge - meals not included)
• Ticket service to theme parks
• Ticket service to shows or concerts
• Ironing
• Laundry
• Fax/Copying

Sport activities:

• Minigolf (at surcharge) – in the area
• Horseback riding (at surcharge) – in the area
• Canooing  (at surcharge) – in the area
• Bike rental (at surcharge) – in the area
• Tee times on local golf courses and reduced green fee (at surcharge) – in the area
• Clay Tennis court (at surcharge) – in affiliated Hotel
• Fishing (at surcharge) – in the area
• Nordic walking (at surcharge) – in the area
• Swimming lessons (at surcharge) – in Hotel
• Private tennis lessons (at surcharge) – in affiliated Hotel

Transportation services and parking: 

• Transfer GoOPti
• Taxi/shuttle service (at surcharge)
• Rental car (at surcharge)

Internet: 

• Internet WiFi available in the room and in all common areas

Spoken languages: 

• Italian
• English
• French
• German
• Russian
• Romanian